We've Got Answers To Your Questions
Need more information about our Indianapolis, Indiana community? Look no further than our frequently asked questions, conveniently answered for you here. Additionally, our helpful Creekside team is ready to answer anything else you may want to know. Contact us today!
General
The Resident Appreciation Giveaway is a special opportunity for eligible residents to receive one year (12 months) of free base rent at their community.
Maintenance
Our team inspects your apartment to ensure it is well-maintained. Additionally, we schedule the apartment to be professionally cleaned from the previous resident. Should something have been missed, we ask residents to immediately contact our office to resolve the issue.
Yes, we have on-site maintenance during office hours and 24-hour emergency maintenance.
Residents may either submit a service request at any time using their online portal or contact our office to create a service request on their behalf. For emergencies, contact the office.
No, you do not need to be present for our service technician to perform work. Our team will provide notification of being in your apartment. If you would like to be present, please make sure you notify us.
During office hours please contact the office if locked out of your apartment. After hours, please contact emergency maintenance. A lockout fee will be assessed.
Amenities
Yes, we offer free surface lot parking to our residents. Residents also have the option to rent a carport for $35/month.
Our community is host to a wide range of amenities residents may enjoy such as a Playground, BBQ/Picnic Area, Clubhouse, Covered Parking, Valet Trash, and is near Eagle Creek Park.
Yes, our community is pet friendly and has pet cleanup stations throughout the property for resident use. We love to see our furry residents! Breed restrictions apply; please contact our team for further details.
Our community provides a complete appliance package, including: refrigerator, stove, dishwasher, garbage disposal, and in-unit washer/dryer.
No, our community does not offer furnished apartments.
Admin
Our team strives to approve applications within 48-72 hours upon submission of a completed application.
No, however we encourage all to apply.
No, the minimum term we offer is six months.
Yes, all applicants must pass a background check.
Yes, all applicants must pass a credit check.
We do not accept evictions filed within the past 2 years, and it must be paid in full. Please contact our office for further requirements.
We require 2.5x the monthly rental amount, and applicants must pass rental history verification as well as credit and background checks. We do not accept Section 8 vouchers, applicants with evictions within the past 2 years, or applicants with collections from utility bills or balances with other properties. Please contact the office for further requirements.
Yes, the co-signers income would need to be 5x the rental rate to qualify as well as meeting all other qualifications.
No, you must be at least 18 years old to be considered as a leaseholder.
Yes, we require all residents to provide proof of renter's insurance upon move-in.
Our community supports Xfinity and AT&T for our internet services.
Utilities are not included in the rental amount.
Electric can be set up by calling AES at (888) 261-8222 or by visiting their website. Residents will receive a monthly water bill.
Online (through our RentCafé App), money order, debit or credit card (in the office in person). The preferred method of payment is through RentCafé, which accepts both ACH or credit/debit card. We also accept check, credit/debit, or money order in the leasing office.
Yes, a resident may end their lease early if needed, but an early termination fee outline in the lease agreement would be owed along with a 60-day intent to vacate notice.
No, the pet fee does not cover any damages at move out. This is a fee rather than a deposit.
Location/Directions
Yes, our community is connected to the IndyGo bus system. Click here to view IndyGo's bus routes and schedules.
Our community is located in the Metropolitan School District of Pike Township. Click here to visit their website.
Residents of our community attend Snacks Crossing Elementary School, Lincoln Middle School, and Pike High School.
From I-65 N and take exit 121 for Lafayette Rd then turn right onto Lafayette Rd. Proceed for 1.5 miles then turn right onto Hunnewell Dr, and our office with be on the right in 300 feet.
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Our team is always ready to answer your questions.